Privacy Policy

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Stellar Pest and Wildlife, may collect from you, and how it is used. By using our website, www.stellarpest.com, you are accepting the practices described in this policy.

  1. SMS Consent Communication:
    The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

  2. Types of SMS Communications:
    If you have consented to receive text messages from Stellar Pest and Wildlife, you may receive messages related to the following:

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

  • Promotions or offers (if applicable)

Example:
"Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Stellar Pest and Wildlife at any time."

  1. Message Frequency:
    Message frequency may vary depending on the type of communication.
    Example:
    "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

  2. Potential Fees for SMS Messaging:
    Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

  3. Opt-In Method:
    You may opt in to receive SMS messages from Stellar Pest and Wildlife in the following ways:

  • Verbally, during a conversation

  • By submitting an online form

  • By filling out a paper form

  1. Opt-Out Method:
    You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

  2. Help:
    If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at Privacy Policy.

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

  1. Standard Messaging Disclosures:

  • Message and data rates may apply

  • You can opt out at any time by texting "STOP"

  • For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages

  • Message frequency may vary

SMS Communication

By using our SMS communication services, you agree to the following terms and conditions:

Stellar Pest and Wildlife provides SMS messaging to customers for updates, promotions, and important information.

  1. Types of Messages
    1. By opting in to receive SMS messages from Stellar Pest and Wildlife, you can expect to receive:
  • Appointment reminders
  • Service updates and confirmations
  • Promotional offers and discounts
  • Important announcements and alerts
  1. Message Frequency
    1. Message frequency may vary. You can expect periodic messages based on your interaction and service needs.
  1. Message and Data Rates
    1. Message and data rates may apply based on your mobile carrier plan.
  1. Customer Care and Support
    1. For assistance, text HELP to 469-378-8833 or email us at team@stellarpest.com. We’re here to help with any questions or concerns.
  1. Opt-Out Information
    1. You can opt out of receiving messages at any time. To unsubscribe, text STOP to 469-378-8833. Once you opt out, you will no longer receive SMS messages from Stellar Pest and Wildlife.
  1. Privacy
    1. We value your privacy. Your information will only be used in accordance with our Privacy Policy, which can be found here:
  2. Changes to Terms
    1. Stellar Pest and Wildlife reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our website.
  1. Contact Information
    1. If you have any questions about these Terms & Conditions or our messaging services, please contact us:
  • Email: team@stellarpest.com
  • Phone: 469-378-8833

By submitting a Contact Form, Message Request, Text Request, Call Request, Booking Request, Chat, or any other communication form on the website, you are opting in to receive SMS messages from Stellar Pest and Wildlife, and agree to these Terms & Conditions.

Thanks,

Terms and Conditions

By using this website and submitting your information through our contact forms, you agree to the following terms and conditions.

Use of Site
This website is intended to provide general information about Stellar Pest and Wildlife and our services. While we strive for accuracy, we do not guarantee that all information is up to date or error-free.

Service Requests and Communications
By submitting your contact details through any form on our site, you consent to receive communications from us regarding your request. This may include email, phone calls, or text messages. Message and data rates may apply.

Text Message (SMS) Terms
If you opt in to receive text messages:

  • You agree to receive SMS messages from Stellar Pest and Wildlife regarding services, appointment confirmations, reminders, or updates.

  • Message frequency may vary.

  • You can opt out at any time by replying STOP.

  • For help, reply HELP or contact us directly.

  • Message and data rates may apply based on your mobile plan.

No Mobile Information Sharing
Mobile information collected for SMS communication will not be shared with third parties or affiliates for marketing purposes.

Third-Party Links
Our website may contain links to other sites. We are not responsible for the content or privacy practices of those websites.

Changes to Terms
We may update these terms from time to time. Continued use of the site after changes are made constitutes acceptance of those changes.

Contact Us
If you have any questions about these terms, please contact us at info@stellarpest.com.

Additional Information

Additional Information We Collect and How We Use It
When you provide your contact details through forms on our website, we may use this information to respond to your inquiries, schedule services, send appointment confirmations or reminders, and offer service-related communications. With your consent, we may also use this information to send occasional marketing messages.

Mobile Information and SMS Consent
If you opt in to receive text messages from Stellar Pest and Wildlife, we may use your mobile number to send you SMS communications related to our services. Message frequency may vary. Standard message and data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance.
We do not share mobile opt-in data or SMS consent with third parties or affiliates for marketing purposes.

User Rights
You have the right to access, update, or request deletion of your personal information at any time. To do so, please contact us using the information below.

Data Security
We take reasonable technical and organizational precautions to safeguard your personal information against unauthorized access, disclosure, loss, or misuse. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Consent

By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (469) 378-8833 or via mail Attn: Privacy Officer, , Princeton, TX 75407.

Surveys & Contests

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Links

This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Privacy Policy

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Stellar Pest and Wildlife, may collect from you, and how it is used. By using our website, www.stellarpest.com, you are accepting the practices described in this policy.

Sharing

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.

We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

  • Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
  • Protect and defend the rights or property of our Website and related properties
  • Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties

Please keep in mind that whenever you voluntarily disclose personal information online - for example through e-mail, discussion boards, or elsewhere - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Information Use

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.

Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Information Collection

We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.

Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.

We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.